PRIVACY POLICY – FIORA NAILS

At FIORA NAILS (“we,” “our,” “us”), your privacy is very important to us. This notice explains what personal information we collect, how we use it, and how we keep it safe whenever you shop with us, http://fioranails.com. Or get in touch with our team at info@fioranails.com

Effective Date: 10/10/2025

1. Information We Collect

When you use our services, we may collect the following types of information:

Contact Details: your name, shipping/billing address, email, and phone number.
Payment Data: credit/debit card details, PayPal, Stripe, or other payment methods (processed securely by our payment partners — we do not store full card information).
Order Details: items you purchase, order history, and delivery information.
Technical Data: IP address, browser type, device details, and browsing activity on our website (via cookies).
Marketing Preferences: your subscription choices for newsletters, SMS, or promotions (only if you opt in).

2. How We Use Your Information

We use the information we collect in order to:

Process and deliver your orders.
Communicate with you about purchases, returns, or support requests.
Improve our website, services, and customer experience.
Send you updates, special offers, or promotions (only if you agreed to receive them).
Meet our tax, accounting, and legal obligations.

3. Sharing Information

We never sell or rent your personal details. We only share data with:

Service providers (e.g., Shopify, shipping companies, payment processors).
Marketing partners (e.g., email/SMS providers, only if you subscribed).
Legal authorities when required by law.

4. Cookies & Tracking

Our site uses cookies and similar tools to:

Make shopping and checkout work smoothly.
Monitor website performance and traffic.
Show relevant ads (if applicable).

You can change or disable cookies in your browser, but some features may stop working properly.

5. Data Retention

We keep your data only as long as needed:

To complete your orders and provide service.
To comply with legal, tax, and regulatory rules.
To resolve disputes or provide customer support.

6. Your Rights (GDPR & Global Customers)

Depending on where you live, you may have the right to:

Access the data we hold about you.
Request corrections or deletion.
Withdraw consent for marketing.
File a complaint with your local data protection authority.

To use these rights, please contact us at info@fioranails.com.

7. Security

We use secure, industry-standard measures to protect your information. Payments are encrypted and processed only by trusted third-party providers (e.g., PayPal, Stripe, WooPayments).